Carti in categoria Diverse

Socialising helps learners of Business English to develop the skills and language needed to establish and build effective social relationships with present and future business partners. The book practices language and skills in the following areas: - Opening a conversation - Making conversation - Building rapport - Entertaining - Making arrangements - Leave-taking Socialising provides six core units, each containing these sections: - "warmer" to raise awareness of the skills involved i...

E-mailing aims to develop both the skills and language needed to write effective business emails in English. The units cover: - getting started - structuring your message - being clear and concise - choosing the right level of formality - getting the tone right - checking before you send Emailing provides six core units, each containing these sections: - warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these...

Using Social Media helps learners of Business English to develop both the skills and the language required to use the many forms of social media practically and efficiently in the work environment. The book practises language and skills in the following areas: - Developing a strategy - Dealing with risks - Presenting information - Communicating online - Promoting what you do - Getting and giving feedback

Everyone has to attend meetings as part of everyday business life - and many of these meetings are conducted in English. Meetings aims to help learners of Business English develop the skills and language needed to participate in meetings where English is the medium of communication, whether listening to other participants, making points or acting as chair. The book practices language and skills in the following areas: - Opening a meeting - Presenting information - Problem-solving - Explain...

Being able to negotiate well is important in a wide range of business situations, from agreeing delivery terms with a supplier to discussing working conditions with your boss. Negotiating focuses on the skills and language students need to be able to negotiate confidently and effectively in both formal and informal business situations. The units cover: - Preparing to negotiate - Opening the negotiation - Making and reacting to proposals - Reaching agreement - Involving others - Concludin...

Telephoning works with the skills and language required to conduct successful phone calls in English. The units cover: - focus on listening - making calls - receiving calls - receiving and leaving messages - dealing with problems - conference calls Telephoning provides six core units, each containing these sections: - "warmer" to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills. - "presentation and pract...

At some time or other most of us have to make a presentation of some sort. Speaking to an audience can be a very challenging experience in one's own language, let alone in a foreign one. Presenting addresses both the skills and the language required for giving effective presentations. The six units cover: - The first few minutes. - Using equipment. - Organising what you want to say. - Maintaining interest. - Dealing with problems and questions. - Summarising and concluding. Presenting p...

Business English Language Practice aims to help learners of Business English develop the grammar and vocabulary needed to participate in business effectively. The book can be used to support the rest of the Delta Business Communication Skills series, building on topics covered there, or can be used independently for grammar and vocabulary practice. Business English Language Practice is divided into a Practice section and a Reference section for both vocabulary and grammar. Within each, the...