Cea mai recenta carte, Kaizen in Public Administration. A Necessary Reform in Romania! , scrisa de Constantin Toma, aparuta pe LibrariaOnline.ro

After 7 years of implementing Kaizen at Buzau City Hall: The response time to official requests from citizens and businesses has been reduced by 3,596 years, with the number of employees reduced by 30%; Increased own revenues by more than EUR 20 million, from EUR 32 million in 2016 to over EUR 52 million in 2023. Increased the amount of European funds attracted [...]